Author: FRIAdmin

 As a small business with a small staff, we’re continuing our work primarily segregated in areas of our workplace and some staff are now working exclusively from home. It is very possible there will be delays as we follow best practices diligently in terms of physical distancing. We encourage clients to take online delivery when possible. In the case of long-expired film to be processed now, these films don’t function as an archival record in the same way as films that were processed in a timely manner.  This will also save you possible hard drive costs, return S&H fees and avoid delays related to physically shipping orders. 

Processing of motion film for cycle 20B is complete and scanning is underway. Please be warned that turnaround for anything being physically mailed back will be slower than usual. We encourage customers to opt for online delivery when possible.

The majority of cycle 20B still film Gallery service orders have been billed and Gallery links emailed.  The remaining Gallery service orders should be billed and ready within the next few days.

Motion film processing for this cycle is in progress.

We’re into the fourth working week of cycle 20A (Christmas holiday closure time excluded). Still film Galleries are almost ready; once we invoice and bill for processing, we can start sending the links out over the next couple of weeks. Motion film processing is not yet finished; it will likely be early February before we have film processed and inspected for image. Thank you for your patience.

The administrative work for the new cycle, 20A, is underway.  Customers are being contacted for payment details or instruction confirmation as necessary.