Author: FRIAdmin

Cycle 21D: Motion film processing minimum charge pre-billing will begin this week; it could be 2-3 weeks before we get to all orders.

Cycle 21C: Still film processing for the cycle is complete. Digitzing is underway and preview galleries are being prepared; this will take a couple of weeks.  Motion film processing is not yet complete.  It will be a few weeks before scanning and transfers are ready to invoice.

Cycle 21B: If you haven’t received your motion film final invoice, check your email spam before contacting us.

Today is the deadline for orders for cycle 21D.  The administrative work takes some time.  If we have questions about your order we will contact you.  Motion film processing minimum charge invoices will be emailed as film is prepped; you should receive your invoice within a few weeks.

Cycle 21B, week 13: A portion of motion film orders have been billed and files uploaded.  We hope to have the remainder ready to invoice by next week.   If you didn’t receive your still film processing invoice and preview link, please check your email spam before you contact us.

Cycle 21C, week 7:  We’re behind on processing for this cycle… thank you for your patience!

Cycle 21B week 11: Preview galleries are ready and most of the invoices have been emailed. Please check your spam folder before contacting us if you are expecting a preview gallery. Motion film scanning is underway but we have a lot of film to get through yet. Invoices will be emailed as orders are completed.

Cycle 21C week 5: If you sent motion film for processing and haven’t received the minimum charge invoice, please check your email spam before contacting us. (The minimum charge is billed before processing). It will be several weeks before preview galleries for photographic film are ready.

Thank you for being patient.

Cycle 21B:  The end of week 7 of a mega cycle.  We’re not through processing yet.

Cycle 21C:  We’re beginning the administrative phase and will be contacting customers over the next weeks if necessary.  Please refer to the “Your film has arrived 21C” email we sent you for turnaround estimates (or check your spam folder if you didn’t receive that email).

We are very thankful for all the work we have and we’re doing our best to keep to our turnaround targets. Doing this work properly is our priority.

Cycle 21A motion orders:  

We’re in week 11 of the cycle and working through transferring motion films. We hope to get through all orders for this cycle in the next 2-3 weeks.  Invoices will be emailed as work is completed.  If you didn’t originally request online delivery but would like to switch from physical return, please email us.  Physical return means you will wait weeks longer to receive your order.

Cycle 21B: We’re in week 5.

Motion processing minimum charge invoices have been emailed.  Please check your inbox or spam folder if you have motion film in for processing on cycle 21B.  It will be several weeks until completion of work.

Photographic film processing is underway.  As orders are completed, invoices and preview gallery access will be emailed.