Sorry, we’re late getting cycle 21A preview galleries out. This has been another unusually high-volume processing cycle for us and we’re doing our best with Covid staffing limitations. Invoices and gallery access links will start being emailed late this week and continue over several days.
Cycle 21A preview galleries are being created and we hope to start sending invoices & gallery access by next week. Motion film processing is not complete.
We’re just beginning cycle 21B and the administrative work takes some time. If we have questions about your order we’ll contact you. Motion film processing minimum charge pre-billing will start in approximately 2-3 weeks.
The last of cycle 20H motion film orders will be invoiced in the next couple of days. Thank you for your patience.
Excluding the week we closed for Christmas holidays, we’re in the eleventh week of cycle 20H. We’re almost finished the last motion film transfers; invoices will be emailed as we complete these final orders.
This is week 5 of cycle 21A and processing is well underway. If you sent motion film you should have received an invoice to prepay the minimum processing charge. Still film processing will be billed when preview galleries are ready.
We’re almost at the 9 week point in cycle 20H. This has been our biggest cycle, in terms of the number of films, since 2017. We’re doing our best to deliver as many orders as possible by Christmas.
As of December 21st, the Film Rescue Europe office is closed until January 4th, 2021. Our main lab will be closed after the 23rd until January 4th.
Still film preview gallery invoices were emailed. Check your spam folder if you didn’t receive any message from us yet.
Black and white motion processing is complete but all scanning is not finished yet. Orders are invoiced as completed and once paid, files are uploaded. There can be a 2 – 5 day queue until your Drop Box download link is emailed to you. If you requested physical delivery of your transfer, but would like to have electronic delivery in addition, you can request it by email.
Color motion film processing is not finished.
Other photographic and motion scanning work is invoiced as completed.
Orders being physically returned may take 2 -3 weeks after payment before we ship.
Thank you for your patience. Best wishes for a happy and safe holiday season.
We’re at the 3 week point of cycle 21A. As of December 21st, the Film Rescue Europe office is closed until January 4th, 2021. Our main lab will be closed after the 23rd until January 4th.
Our goal is to have still film preview galleries ready by early February.
Motion film processing minimum charge invoices will be emailed over the next few days and at the beginning of January. Our target for completion of motion film processing orders is mid- to late February.
Motion and photographic scanning orders are invoiced and shipped throughout the cycle, as completed.
Best wishes for a happy and safe holiday season.