NOTE: AS OF NOV. 15,2024 CANADA POST (CANADIAN UNION OF POSTAL WORKERS (CUPW) ARE ON STRIKE. IF YOU ARE MAILING FROM WITHIN CANADA OR TO CANADA, THERE WILL LIKELY BE DELAYS.
Cycle 24G week 12: Motion film processing is complete and we’re working through the digitization. Final invoices will be emailed out late this month/early November.
Cycle 24H week 6: Still film processing is nearly complete; invoices for gallery access should be ready in the next 2 to 3 weeks. We aren’t through the motion film processing yet.
Cycles 24E and 24F motion film processing orders: check your email over the next 1-2 weeks for final invoices. We’re just about caught up.
Cycle 24G week 7: Still film processing and gallery orders are nearing completion; invoices will start to go out next week – check your email and spam folder. Motion film processing is not complete.
Cycle 24H week 1: it takes time to do the initial administrative work. If we have any questions about your order we’ll be in touch this month. Motion film processing minimum charge invoices should be emailed by early October.
Cycle 24D week 18: we’ve had an added delay due to Covid. We hope to be caught up and have all final motion film order invoices out by the beginning of August. Thank you for your patience!
Cycle 24E week 13: motion film processing is not complete and we’re running somewhat behind. Final invoices will be emailed as orders are completed, ideally by mid August.
Cycle 24F week 7: still film galleries are almost ready and we’ll start emailing invoices this week. Please check your spam folder if you haven’t received anything by the end of next week.
The cutoff for cycle 24G was July 22nd. Our next cycle is the final cycle to be completed in 2024 (if you’re planning a Christmas gift…) the cutoff is Sept. 2nd.
Cycle 24D week 12: motion film processing is almost complete. Once all film is inspected for image it will go on to be scanned and digitized; check for your final invoice toward the end of the month / early July.
Cycle 24E week 7: motion film processing minimum charge invoices have been emailed – check your spam if you didn’t receive one. Still film processing is complete and the digital galleries are being created; paid-access invoices will be emailed in approximately 2 to 3 weeks.
Cycle 24F cutoff is today. You’ll receive an email confirmation once we get your package logged in.