Film Rescue International™
Please only submit one order form per shipment. Normally within one business day after you submit your order form, we'll contact you by email with your order form in that email thread. Any corrections or clarifications can be made then. This email conversation becomes your work order. Do your best here but don't worry it's not perfect.
You will receive your invoice by email along with a secure payment gateway link. You'll enter your payment details at that point; you may pay with Visa, MasterCard, American Express or PayPal. Please contact us if you have any questions or concerns.
First, check the box that pertains to the type of work you're sending us. You'll see a box with "I have read and understood the information..." for the service you've selected. If you understand how our service works and pricing, check the box. Then you'll be able to see and choose the options you want.
If you don't understand how we work or our pricing, click the link (at the end of the "I have read and understand" line) to the appropriate service page and review the details. If you still don't understand, please take a picture of what you're sending and email that to us at mail@filmrescue.com with your questions and we'll make sure you're well informed. Your confirmation of understanding is required to proceed with the order form.
If you have more than one type of work to send, you may need to scroll up / down the page in order to complete additional sections. Check the "I have read and understood..." box, and then pick the options you want.
Negatives developed from long expired film are not an archival record in the same way as film developed before it had expired. You won't be able to significantly improve these by re-scanning and editing...we will have done this well and properly before adding to your online gallery. Getting your negatives back is not necessary. If you want your negatives returned you can choose that option from your online Gallery.
B&W film, Kodachrome and Kodachrome type films will only be processed as B&W negative. If you have a mix of films that can and can't be developed into color (i.e. Kodachrome and Ektachrome film) and want what can be developed into color, developed into color, choose the second option. If you don't know what you have and want the safest approach taken choose the first option. If you're unsure, add into the additional information or instructions your concerns and we'll discuss it with you before we proceed.
Process as B&W negative, the safest and most economical option.Process my color film as color positive.
DVDs are only offered as an additional format as they are a low resolution, highly compressed format and not suitable for viewing highly distressed images. These long expired film need all the help they can get.
Yes I would like a DVD
Yes
US orders by mail: Film Rescue, PO Box 88, Westby, MT 59275-0088
Effective October 2019: Be aware of new USPS rules for mailing any package over 10 ounces and/or thicker than ½ inch https://www.usps.com/ship/packages.htm (Step 5)
US orders by courier: Film Rescue, 303 N. Main Street, Westby, MT 59275
Westby, Montana is a remote town and couriers will often arrive outside of practical hours. If you request a signature, delivery of your package could be delayed. Please include our phone number on the shipping label: 1-800-329-8988. We prefer packages requiring a signature be sent to us through the USPS (mail).
European and U.K. orders: Please use the Europe/U.K. order form found here
Canadian and all others: Film Rescue, 500 Grand Ave, PO Box 428, Indian Head, SK, S0G 2K0 (Canada)
* Once you submit your order you'll receive a copy at the email address you provided. If you have access to a printer, please print a copy of the order form to send along with your film.
Otherwise, please include at least your name, email and phone number inside the package with your film; once your film arrives, we'll match it with the online order form you've submitted.
